Recent News & Press Coverage

Our members help us generate news and fuel meaningful engagement with industry press on a daily basis. The ASCII ‘In The News’ page highlights recent ASCII wins on both the company and member fronts. Make sure to check back here frequently to get access to all the latest developments and community insights.


ASCII Resident Expert Article: Creating Five-Star Customer Service, Channel Insider, March 31, 2011, by John Hlavac

Thursday, March 31, 2011

Are you making the most of every customer moment? Here's how you can evaluate your customer service and do what it takes to get five-star ratings. Read More.... (http://www.channelinsider.com/c/a/Commentary/Creating-FiveStar-Customer-Service-3641 ...More

ASCII Resident Expert Article: Don't Let Time Run Out on Your Opportunities, Channel Insider, March 18, 2011, by Jerry Koutavas

Friday, March 18, 2011

When the buzzer goes off, time is out, the game is over and there's a winner and loser. Which side will your business be on? Read More.... (http://www.channelinsider.com/c/a/Commentary/Dont-Let-Time-Run-Out-on-Your-Opportunities-319400/) ...More

ASCII Resident Expert Article: The Difference Between Average and Top Performers, Channel Insider, March 10, 2001, by Ken Thorsen

Thursday, March 10, 2011

Everyone has good ideas, but execution is the key differentiator in success. Is your team primed to execute? Read More.... (http://www.channelinsider.com/c/a/Commentary/The-Difference-Between-Average-and-Top-Performers-280491/) ...More

It's All in The Name: ASCII SMB IT Success Summit, Business Solutions Magazine, March 10, 2011, by Gennifer Biggs

Thursday, March 10, 2011

Find out how ASCII is helping VARs and MSPs succeed in their everyday business with our Success Summits. Read more.... (http://bsminfo.com/article.mvc/Its-All-In-The-Name-ASCII-Success-Summits-0001)  ...More

ASCII Resident Expert Article: Why You Lose Your Customers, Channel Insider, March 3, 2001, by John Hlavac

Thursday, March 03, 2011

Are you making every interaction with your customers count? Here's how to shape your customer service and make the last lost customer the final one. Read More.... (http://www.channelinsider.com/c/a/Commentary/Why-You-Lose-Your-Customers-301233/) ...More

The Cloud The Cloud- A Veritable Banquet for VARs, Marketstar Channel Insights, March 2011, by Phil Mickey

Wednesday, March 02, 2011

The cloud doesn't have to be a scary thing for VARs and MSPs. Phil explains how the VARs and MSPs can have the cloud work for them instead of against them. Read more.... (http://www.marketstar.com/blog/var-channel/the-cloud-a-veritable-banquet-fo ...More